Return & Refund Policy

Fortivor Return & Refund Policy

At Patriotwarden, your satisfaction is our priority. We strive to make every shopping experience seamless and enjoyable. Please review our return policy carefully to ensure a smooth process.

General Guidelines

We accept returns or exchanges for most items within 30 days of delivery, provided they meet the following conditions:

✅ Eligible Items Must Be:

In original, unused condition
Free from stains, odors, or damage
With original tags and packaging intact

❌ Non-Returnable Items:

Sale or clearance items
Customized/personalized products (unless defective)
Gift cards
Intimate apparel (e.g., undergarments, unless defective)

🔧 Defective or Incorrect Items:
If you receive a damaged, defective, or wrong item, we’ll cover return shipping and send a replacement promptly.

How to Initiate a Return

1️⃣ Contact Us:

Email service@patriotwarden.com with your order number, reason for return, and photos (if applicable).
Live chat/phone support available during business hours.

2️⃣ Get Approval:

We’ll email you a Return Authorization Number (RMA) and shipping instructions.

3️⃣ Ship the Item:

Pack securely and include the RMA on the package.
Use a trackable shipping method—we’re not responsible for lost returns.

4️⃣ Processing:

Refunds/exchanges are processed within 7 business days after inspection.

Refunds

Method: Issued to the original payment.
Timing: 7 business days after we receive the item.
Shipping Costs:
- Customer covers return shipping unless the return is due to our error.
- Original shipping fees are non-refundable (exceptions apply for defective items).
Partial Refunds: May apply if items show wear/damage not caused by us.

Exchanges

Need a different size/color? We’ll exchange eligible items within 30 days. Follow the same return steps—shipping fees may apply for the new item.

Special Cases

🌍 International Returns:

Customers outside the original shipping country are responsible for return shipping and customs fees.

🎄 Holiday Policy:

Purchases made between Nov 15–Dec 31 can be returned until Jan 31 of the following year.

📦 Bulk/Wholesale Orders:

Exceptions

Final Sale items cannot be returned.
Late returns (after 30 days) may be declined.
Items damaged by improper use are ineligible.

Shipping Issues?

If your order is delayed or lost, contact us. We’ll:

Investigate with the carrier.
Offer a replacement or refund if needed.

Contact Us

Questions? We’re happy to help!
📧 Email: service@Patriotwarden.com

Thank you for trusting Fortivor—we’re here to ensure you love your purchase!

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